7bdd Privacy Policy

Introduction

Welcome to 7bdd, Bangladesh's trusted online casino and sports betting platform. At 7bdd, we believe that your privacy is a fundamental right, not a formality. This Privacy Policy explains in clear, straightforward language what personal data we collect from you, how we use it, who we may share it with, and the choices and controls available to you as a registered player or visitor on our platform.

By accessing or using the 7bdd platform — including our website, mobile experience, games, deposit channels such as bKash, Nagad, Rocket, and Upay, or customer support — you acknowledge that you have read and understood this Privacy Policy. We encourage all players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh to review this document periodically, as it may be updated to reflect changes in our services or applicable regulations.

Information We Collect

To provide a secure, fair, and personalized gaming experience on 7bdd, we collect certain categories of personal data. We collect only what is necessary for the stated purposes and retain it no longer than required. The categories of information we may collect include:

• Identity information: full name, date of birth, national ID number, or other government-issued identification required for account verification (KYC).
• Contact information: email address, mobile phone number, and residential address in Bangladesh or elsewhere.
• Financial information: deposit and withdrawal transaction records associated with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or Visa/Mastercard accounts.
• Technical data: IP address, device type, operating system, browser version, cookies, and session identifiers automatically recorded when you use the 7bdd platform.
• Behavioral data: game history, betting patterns, session durations, preferred payment methods, and responsible gaming interactions (such as self-exclusion requests or limit settings).

All data collection on 7bdd is carried out on a voluntary and informed basis. Where we rely on your consent to process data, you have the right to withdraw that consent at any time. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, or health data beyond what is strictly needed for responsible gaming compliance.

How We Use Your Information

The personal data we collect from 7bdd users is processed for specific, legitimate purposes. We do not use your data for purposes incompatible with the ones disclosed below. Our primary uses of your information are:

• Account management: to create, verify, and maintain your 7bdd player account securely, including processing your KYC documentation and ensuring you are 21 years of age or older.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and to maintain accurate financial records.
• Platform improvement and personalization: to analyze how players interact with our games — including cricket betting, slots, and live casino — and use those insights to improve performance, fix bugs, and deliver relevant promotions.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the 7bdd platform, in accordance with applicable laws.
• Customer support and responsible gaming: to respond to your support queries, process responsible gaming requests (such as deposit limits, cool-off periods, or self-exclusion), and communicate important account notifications.

Data Sharing and Disclosure

7bdd does not sell or rent your personal data. We may share your information only in limited circumstances with trusted categories of recipients, as outlined below. All third-party partners are bound by confidentiality obligations and are permitted to use your data only for the specific purposes described.

Cookies and Tracking Technologies

7bdd uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyze usage patterns. Cookies are small data files stored on your device when you visit our site. They help us recognize returning players, maintain secure sessions, and understand which parts of the 7bdd experience — such as cricket betting markets, slot game categories, or deposit flow — are most used.

We use three types of cookies: essential cookies (necessary for the site to function), functional cookies (to remember your language and payment preferences), and analytics cookies (to measure platform performance and player engagement). We do not use advertising or cross-site tracking cookies. You can manage your cookie preferences via your browser settings, though disabling essential cookies may affect platform functionality.

Data Retention

7bdd retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies depending on the type of data and the purpose for which it was collected.

For example, financial transaction records associated with bKash, Nagad, or other payment providers are typically retained for a minimum period required by financial regulations applicable in Bangladesh. Identity verification documents collected during KYC are kept for the duration of your account plus the applicable legal hold period. When data is no longer required, we securely delete or anonymize it so it can no longer be associated with you as an individual.

Security of Your Data

Protecting your personal information is a core responsibility we take seriously at 7bdd. We implement a combination of technical and organizational security measures designed to safeguard your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, secure access controls, regular security audits, and server-side data encryption at rest for sensitive records.

While we apply industry-standard safeguards, no digital system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7bdd will notify affected users promptly and take immediate steps to contain the breach and prevent further exposure. We encourage you to use a strong, unique password for your 7bdd account and to never share your login credentials with anyone.

Your Rights and Choices

As a 7bdd user, you have meaningful rights over your personal data. We respect these rights and have processes in place to handle your requests promptly and transparently. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure: you may request deletion of your personal data, subject to legal retention obligations and active dispute or investigation requirements.
• Right to restrict processing: you may ask us to pause processing your data while a concern or complaint is being investigated.
• Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without penalty.

To exercise any of these rights, please contact our data protection team at [email protected] with the subject line "Privacy Request". We will acknowledge your request within 3 business days and aim to resolve it fully within 30 calendar days. In complex cases, we may request additional verification of your identity before processing sensitive changes to your account data.

Third-Party Services and Links

The 7bdd platform integrates with third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming to deliver our full catalogue of casino games. When you launch a game session, a secure, anonymized token is passed to the game provider to authenticate your session. These providers operate under their own privacy frameworks and security standards, which are independently assessed. 7bdd vets all game partners before integration to ensure they meet acceptable data protection benchmarks.

Payment integrations with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card networks such as Visa and Mastercard are governed by those providers' own terms and privacy notices. 7bdd does not store your full mobile banking PIN, card number, or account credentials on our servers. We strongly encourage you to review the privacy policies of any payment service you use in connection with your 7bdd account.

Children's Privacy and Age Restriction

7bdd is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered on the 7bdd platform or provided us with personal information, please contact us immediately at [email protected]. Upon verification, we will deactivate the account and delete all associated personal data without delay. We take underage access seriously and have KYC verification steps in place specifically to prevent it.

Changes to This Privacy Policy

7bdd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will notify registered users via the email address associated with their account and display a prominent notice on the 7bdd platform for a reasonable period following the update.

The effective date of the current version of this Privacy Policy is displayed at the top of this page. Your continued use of the 7bdd platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with any material change, you should discontinue use of the platform and contact us to exercise your data rights.